Level 0-3: IT Support Tiers Explained
If technology problems are slowing down your employees and hurting your business, it might be time to consider hiring a managed IT services company with clear IT support tiers. This lets you hand over your IT support tasks so your team can concentrate …
8 IT Help Desk Best Practices You Need to Follow
Averting technical setbacks is crucial to maintaining smooth operations for today’s businesses. However, many companies struggle with resolving IT issues while managing their regular activities. Adopting IT help desk best practices is key to overcoming this challenge. “As remote work escalates, mastering IT …
Here’s Why Managed IT Services are Better for Business Growth
If your business is asking itself ‘Why use managed IT services?’ the answer is simple: it means removing all technological impediments to growth. “Managed IT empowers businesses to navigate complexities, ensuring a resilient, innovative, and secure foundation for sustained success. The transformative impact of …
Break Fix vs. Managed Services Explained | OneTech360
Every business, at some point, finds itself at a crossroads, choosing between the traditional break fix model and the increasingly popular managed services approach. An increasing number of businesses are choosing to rely on managed services to ensure their key IT operations remain under control. …
How Managed Services Work: The Complete Breakdown
Every business today grapples with the rising complexity of information technology. A startling 64% of businesses experienced a significant downtime event in the last year due to IT disruptions, according to the Ponemon Institute. Yet, many companies are ill-equipped to manage these challenges on their …
FTC safeguards rule compliance for CPA and Accounting Firms, are you ready?
The FTC (Financial Trade Commission) mandates new technologies and security controls for CPAs and Accounting firms. These measures aim to safeguard the security, confidentiality, and integrity of customer information held by financial institutions, including accounting firms, tax professionals, enrolled agents, and wealth management advisors. …
What is Zero-Click Malware? How Do You Fight It?
Cybersecurity threats continue to evolve significantly. They pose significant risks to individuals and organizations alike. One such threat gaining prominence is zero-click malware. This insidious form of malware requires no user interaction. It can silently compromise devices and networks. …
FTC safeguards rules: is your CPA firm compliant?
As a cybersecurity Firm, Onetech360 understands the importance of staying up to date with the latest regulations and standards that affect businesses, especially in the realm of data protection. …
5 Tips on Email Security for Small Businesses
E-mail has become an integral part of communication in businesses of all sizes. Small businesses, in particular, rely heavily on email to communicate with their customers, suppliers, and employees. However, with the increased use of email comes the risk of cyber threats, such as phishing …
The Whole Shebang: Managed IT Services Unraveled
Feeling bamboozled when it comes to managed IT services? You’re not alone. Nowadays, there’s a lot of buzz around this topic, but many still find themselves asking …